Terms and Conditions

Shipping Information

Packages will be sent through U.S. Postal Service unless otherwise noted.

Disclaimer

Blue Mound Cowboy Ranch, LLC (dba McCracken Saddles & Tack) and affiliates are not liable for any loss or damage to person or property as a result of using any products offered.  Blue Mound Cowboy Ranch, LLC (McCracken Saddles & Tack) is not responsible for how products are used and maintained.

Returns

If you are not satisfied with your purchases you may return it (upon inspection by Jake or Laura McCracken) and we will credit your account.  All returns must be received within 10 days of purchase.  All items for must be unused, clean and in good condition.  If the product is not clean, has been used or is not in good condition you may not receive a full refund.  All custom orders are non-refundable. Purchaser is responsible for all return shipping costs.

Billing

McCracken Saddles & Tack and McCracken Horseshoeing are subsidiaries of Blue Mound Cowboy Ranch, LLC.  Your invoice/or credit card statement may reflect either name.

Custom Orders

All custom orders require a 50% down payment prior to starting an order.  Because all of our tack is handmade, wait times may vary.